Frequently Asked Questions
Hormone Optimization & TRT
Q: What is Testosterone Replacement Therapy (TRT)?
TRT is physician-supervised hormone therapy designed to restore healthy testosterone levels. It may improve energy, strength, libido, mood, and overall well-being for those with low testosterone.
Q: Who qualifies for TRT?
Candidates typically show symptoms of low testosterone and have confirmatory lab results. All patients undergo a full intake review with our medical team before starting treatment.
Q: How is TRT administered?
We offer injectable testosterone delivered discreetly to your door. Your plan may include subcutaneous or intramuscular injections depending on your provider’s recommendation.
Peptide Therapy
Q: What are peptides and how do they work?
Peptides are short chains of amino acids that signal your body to perform specific functions like healing, fat metabolism, or anti-aging. Popular options include BPC-157 for recovery and TB-500 for inflammation support.
Q: Are peptides right for me?
Whether you're recovering from an injury, optimizing performance, or seeking longevity support, peptides may be beneficial. A consultation with our provider will determine the best protocol.
Medical Weight Loss – GLP-1 Programs
Q: What is Semaglutide?
Semaglutide is a GLP-1 receptor agonist that helps regulate appetite and blood sugar. It’s marketed under brand names like Ozempic® and Wegovy®, and can support sustainable weight loss when paired with healthy lifestyle changes.
Q: What’s the difference between GLP-1 and GLP-1/GIP Dual Agonist?
Great question.
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GLP-1 Agonists: Semaglutide-based medications.
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GLP-1/GIP Dual Agonists: Tirzepatide-based medications (like Mounjaro®), which combine two pathways for potentially greater results in blood sugar and weight control.
Q: How do I choose the right plan?
During your intake, our provider will assess your medical history, goals, and preferences to recommend the ideal therapy—whether it's GLP-1, dual agonist, or another solution.
Shipping & Fulfillment
Q: How does shipping work?
Medications are shipped discreetly to your door through partner pharmacies. Most orders are fulfilled within 2–5 business days after final medical approval.
Q: Can I track my shipment?
Yes. Once shipped, you'll receive tracking information directly from the pharmacy partner.
Q: What if I need to adjust my medication or refill early?
Our support team is available to help adjust doses or refill timelines based on your plan. Just contact us through the patient portal or email.
Telehealth & Medical Oversight
Q: Do I have to visit a clinic in person?
Nope. All consultations, follow-ups, and medical reviews happen through secure video calls or phone consults.
Q: Who are your providers?
Our team includes licensed, U.S.-based physicians and clinical providers experienced in hormone optimization, weight loss, and peptide therapies.
Q: Is lab work included?
Yes. Your plan includes lab testing through a national provider like LabCorp. Results are reviewed by your provider before any prescriptions are made.
Membership, Plans & Support
Q: What does the $100 initiation fee cover?
This one-time fee includes your intake evaluation, lab coordination, medical charting, and setup with our partner pharmacy system.
Q: Can I cancel anytime?
Monthly plans are flexible. For 6- and 12-month plans, early cancellation may affect pricing. If unsure, start with a monthly plan and upgrade later.
Q: Is this covered by insurance?
Currently, our plans are cash-based and not billed through insurance. This allows for better privacy, customization, and faster service.
Privacy & Safety
Q: Is my medical information secure?
Absolutely. We comply with HIPAA and use secure, encrypted systems for all records, prescriptions, and communications.
Q: Will my packages look medical or say “hormones” on the label?
Nope. All medication shipments are discreet, and your privacy is protected at every step.
Still Have Questions?
Let us know—we’re here to guide you toward the right path for your health goals. Email us at Info@americanhormone.com or use Contact Us button on the homepage.